Shipping policy
PRODUCTION LEAD TIMES
Each artwork is printed and framed specifically to order.
- Unframed prints: Please allow up to 5 business days from the day of order. Shipping time additional.
- Framed prints: Please see table below.
| Location | Type | Standard Production + Shipping | Express Production + Shipping |
|---|---|---|---|
| NSW / VIC / QLD / ACT / SA | Metro | 1 - 3 Weeks | 1 Week |
| Regional | 2 - 3 Weeks | 2 Weeks | |
| WA / NT / TAS | All Areas | 3 - 4 Weeks | 3 Weeks |
ESTIMATED SHIPPING TIMES
- Express: 1-3 Business Days
- Standard: 3-7 Business Days
Sometimes orders may be subject to delays via Australia Post or our nominated couriers, however we will do our best to update our customers of any significant delays.
We apologise in advance that your custom orders will not be packed & wrapped with love by us, but we can guarantee it will be worth this small compromise.
Sarah x
HOLIDAY CLOSURES
Our wonderful printers are taking a break over the holiday period. Their studio will be closed between Dec 20th - Jan 5th. Online orders will be processed from Jan 5th. Please expect processing times to be a little longer than usual during this period due to potential backlog. If you have any questions, please email us at admin@sarahsmithartist.co.
CHRISTMAS DEADLINES
Express: Orders placed by 12th December
Standard: Orders placed by 10th December